Support - Sharepoint

How can I backup/restore my SharePoint site?

You can do it with FrontPage 2003.  Open your SharePoint web site in FrontPage, go to "Tools > Server > Backup/Restore Web Site" option, and save the site as a *.FWP archive on your local system (or extract from it in case of restoring).

This Microsoft article shows in detail how to Backup/Restore/Move a SharePoint Services site with FrontPage 2003:;en-us;825536

How do I create users for the SharePoint site associated with my Exchange account?

Currently, SharePoint users are limited to mailbox users. In order to add a user to your SharePoint site, they must have a valid mailbox on your Exchange account.

How do I enable Anonymous access to my SharePoint site associated with my Exchange account?

SharePoint 2003 completely disables anonymous access on the backend when it is installed. If you want to give anonymous users access to your site, please send us a formal request by email.

When I try to view lists on my SharePoint 2003 based web site in Datasheet format, they are still shown in Standard format?

If you cannot view your lists in Datasheet view and see this message instead:

The list is displayed in Standard view. It cannot be displayed in Datasheet view for one or more of the following reasons: A datasheet component compatible with Windows SharePoint Services is not installed, your browser does not support ActiveX controls, or support for ActiveX controls is disabled. It means that your local computer does not have Microsoft Office 2003 installed, which is necessary for viewing lists in Datasheet view. Neither Office 2000 nor Office XP are compatible with SharePoint 2003 version.

How do I create a WebDav connection to my SharePoint site?

To create a WebDav connection to your SharePoint site please take the following steps:

  • Open Windows Explorer. Double click "My Network Places"
  • Double click "Add Network Place"
  • Click "Next"
  • Choose "Choose another network location" option and click "Next"
  • Enter your domain name or IP address of your web server (For eg: and click "Next"
  • You will be prompted for username and password, please use your SharePoint login credentials
  • Give a name for the connection and click "Next"
  • Click "Finish"
  • To make a connection go to "My Network Places" and double click the connection you created.